VMware 2V0-62.21 : Professional VMware Workspace ONE 21.X

2V0-62.21 real exams

Exam Code: 2V0-62.21

Exam Name: Professional VMware Workspace ONE 21.X

Updated: Oct 23, 2026

Q & A: 96 Questions and Answers

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VMware VCP-DW 2022 Exam Syllabus Topics:

SectionObjectives
Performance-tuning, Optimization, and Upgrades
VMware Products and Solutions- Describe UEM + Access components and sub-components (AirWatch Cloud Connector, Workspace ONE Access Connector, Workspace ONE Assist, UAG, ENS, AWCM, LTE Connector, VMverify, Intelligent Hub, Drop-ship (Factory) Provisioning, etc.)
  • Describe AirWatch Cloud Connector features and functions
  • Describe Workspace ONE Access Connector features and functions
  • Describe Workspace ONE Assist features and functions
  • Describe UAG features and functions
  • Describe ENS features and functions
  • Describe AWCM features and functions
  • Describe LTE Connector features and functions
  • Describe VMverify features and functions
  • Describe Intelligent Hub features and functions
  • Describe Drop-ship (Factory) Provisioning) features and functions

- Differentiate and match use case for VMware products
- Explain VMware best practices when using VMware products
- Identify and describe Workspace ONE relevant Disaster Recovery, HA, Scalability (UEM, Access, AirWatch Cloud Connector, Workspace ONE Access Connector, UAG, etc.)
- Explain Workspace ONE Intelligence, dashboard, custom reports, sensors, etc.
- Explain Unified Access Gateway Workspace ONE Edge Services
- Explain use cases for Workspace ONE SDK
- Explain the use case for Windows 10 Modern Management transformation and migration (Workspace ONE Airlift)
- Describe desktop management use cases other than Windows

Troubleshooting and Repairing- Understand the various logs and their purpose
- Detect networking misconfigurations (DNS, NTP, etc.)
- Identify endpoint enrollment and management non-connectivity
- Identify end-user authentication failures
- Use console to resolve device misconfigurations
Administrative and Operational Tasks- Configure and manage device profiles for mobile and desktop endpoint OS
- Configure and manage certificate authority and certificate templates
- Manage Assignment Groups and Organization Groups
- Add and manage Accounts (users, admins, groups)
- Add, assign, and manage Resources
- Add, assign, and manage Content
- Configure and manage Email policies
- Configure and manage Compliance policies for mobile and desktop endpoints
- Perform device management on device endpoints
- Add and Manage SaaS, Web Applications on Workspace ONE Access
- Configure and manage connectors
- Manage UEM reporting
- Manage user and admin access on Workspace ONE Access Console
- Add and manage conditional access, access policy in Workspace ONE Access Console
- Manage authentication methods in Workspace ONE Access
- Configure privacy and security controls
- Create custom reports (Workspace ONE Intelligence)
- Configure and manage API settings
- Configure and manage automation, dashboard, and widget
Installation, Configuration, and Setup- Identify infrastructure requirements (minimums, maximums, and recommended sizing requirements, OS version support, database versions, email infrastructure, directory services, etc.)
- Install and configure Workspace ONE components
  • Install and configure UEM components
    1. Configure Android Enterprise
    2. Configure Apple device enrollment and purchased content management
    3. Configure Certificate Authority Integration
    4. Configure Mobile Email Management (PowerShell integration, SEG, G-Suite, Office 365, Microsoft eXchange)
    5. Install and configure ACC
  • Install and configure Access components (connectors, UAG)
  • Configure UAG Edge Services (Tunnel, SEG and Content Gateway)
  • Configure Directory Services (users and groups)
    1. Configure and test Active Directory connection
    2. Import Active Directory users and groups

- Configure branding for administrative consoles
- Configure Hub services

  • Configure branding
  • Configure catalog
  • Configure people search
  • Configure notifications
  • Configure custom tab (homepage)
  • Configure support tab
  • Configure templates
  • Configure new hire welcome
Planning and Designing
Architectures and Technologies- Differentiate and illustrate the differences between physical architecture and logical architecture
- Differentiate between cloud computing and on-prem unified endpoint management
- Differentiate between endpoint operating systems as well as various manufacturer differences
- Describe and define identity and access management concepts
- Differentiate between traditional management and modern management
- Explain authentication methods (2 factor authentication, Kerberos, Identity Chain, SAML, SAML Transformation, Mobile SSO, etc.)
- Describe security concepts in relation to endpoint management (DMZ, Zero Trust, authentication, authorization, etc.)

Reference: https://www.vmware.com/education-services/certification/vcp-dw-exam-21.html

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