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Avaya 2U00210A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Avaya Unified Communications Solutions | - Avaya UC product portfolio overview - Collaboration and messaging solutions |
| Topic 2: Unified Communications Fundamentals | - Core concepts of unified communications - Business value and use cases |
| Topic 3: Deployment and Integration Concepts | - IP telephony and SIP fundamentals - Integration with enterprise communication systems |
| Topic 4: Sales Positioning and Customer Scenarios | - Mapping solutions to business needs - Identifying customer requirements |
Avaya APSS Unified Communications Online Test Sample Questions:
HOTSPOT
Managers and executives at different client organizations often have different titles yet perform the same function. So instead of an IT Manager, you may be working with a C level officer such as a chief technical officer. Match the officers and managers, listed below, with the Avaya Web Conferencing benefit that would be of interest to them, for each feature, select the corresponding benefit from the dropdown list.
Correct Answer:
Which two of the following are differentiators of Avaya VDI Communicator? (Choose two.)
- A. VDI Communicator supports an open approach to the Virtual Desktop Infrastructure (VDI) ecosystem.
- B. VDI Communicator eliminates the need for a desk phone in the customer's enterprise.
- C. Survivable mode allows calls to be made and received when the connection to the data center is lost.
- D. Media processing is done on virtual machines in the customer's data center.
Correct Answer: B,D 🗳️
Avaya is bidding for a telecommunications project with the Government of India ("GOI") through one of its Partners. The GOI official who is in charge of the tender requests that the Partner arrange a site visit to Avaya premises to check out our facilities. This is part of the bidding process which authorizes the concerned department to undertake a capability study of all the bidders. The Partner and Avaya take the three (3) member GOI team on a tour of Avaya facilities and conduct a demo of our core offerings. At the end of the demo. Partner and Avaya serve refreshments i.e. tea/coffee and biscuits for the GOI team. Have the Partner and Avaya conducted themselves in compliance with Avaya policy?
- A. No, because by hosting government officials, both the Partner and Avaya attempted to influence the government to secure a favorable response bid response.
- B. Yes. because there was nothing wrong with facilitating the above since it was arranged pursuant to a legitimate government process (of reviewing bidder capabilities).
Correct Answer: B 🗳️
You are working with Leslie, who is an existing Avaya client with a legacy voicemail system. She asked what a current voicemail solution, like Avaya Aura@ Messaging, offers as part of a UC solution. Which two features would you want to discuss with Leslie? (Choose two.)
- A. Voicemail is translated into the default language of the mailbox
- B. Voicemail is automatically converted from speech to text and displayed in email clients such as Outlook or Lotus Notes
- C. Voicemail is accessible using: any phone, any web browser, desktop clients, and even speech commands
- D. Desktop clients can offer: visual voicemail, or display a message waiting light as well as the number of unread message
Correct Answer: C,D 🗳️
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