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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Identify three true statements regarding auto inclusion of items in a forecast process.

A) revenue items that are closed as lost
B) revenue items with "Always include" enabled, with override enabled in the forecast
C) revenue items with "Always include" enabled, with no override enabled in the forecast
D) revenue items with a close date that falls within the forecast period
E) revenue items that are closed as won

2. While configuring the Assignment Manager, you activate and create assignment mappings involving Geography ID, Industry and Customer Size. After an Internal review, your company decides to no longer base decisions on industry. Your supervisor asks a coworker to remove any industry considerations from the Fusion Assignment Manager. Your coworker does this by navigating to Industry and selecting the Inactive check box, but forgets to modify the existing mappings that already use Industry.
Select the expected system behavior based on this scenario.

A) The existing assignment mapping that uses Industry would continue to function, but the concept of Industry would be automatically removed. The rule would continue on all other criteria.
B) This can't be done; assignment objects can't be set to inactive if there is a mapping defined using the object
C) Any assignment mapping that uses Industry would be automatically deleted.
D) The existing assignment mapping that uses Industry would continue to function; however no new assignment mapping could use Industry.
E) Any time the existing mapping is used. Fusion will automatically create a resolution request.

3. A company is, interested in assigning experienced and skilled sales representatives to their key customers. Which two dimensions must be used for achieving this?

A) Product
B) Customer Size
C) Organization Type
D) Account
E) Geography

4. Oracle Fusion Territory management is used in an organization to assign sales accounts, leaders, and opportunities. It is also used to generate Business Intelligence reports. Identify three territory management-related setup tasks that have to be performed by the territory administrator while configuring territories.

A) Identify visible members.
B) Enable dimensions and metrics.
C) Lookups
D) Quota
E) Forecast

5. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Use Customer Center to review the prospects' pending service requests.
B) Use LinkedIn to discover more about the prospect organization contact.
C) Create a quote for the prospect in Oracle Fusion Sales.
D) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
E) Use keyword search to identify existing customers with the old server product line.

Solutions: