Oracle 1Z0-1003-20 : Oracle Field Service Cloud Service 2020 Implementation Essentials

1Z0-1003-20 real exams

Exam Code: 1Z0-1003-20

Exam Name: Oracle Field Service Cloud Service 2020 Implementation Essentials

Updated: Sep 07, 2025

Q & A: 135 Questions and Answers

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Oracle 1Z0-1003-20 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configure a Work Skill and associated Conditions
  • Fields and Custom Properties
Topic 2
  • Describe Activity Type Features
  • Outbound Integration Channels
Topic 3
  • Describe Run Schedule, Assignment Parameters, and filtering options
  • Configure resource calendars
Topic 4
  • Configure Business Rules settings
  • Configure a Service Request
  • Configure a Message Scenario
  • Describe routing reoptimization
Topic 5
  • Describe Collaboration features and usage
  • Configure Activity Types
Topic 6
  • Describe the four types of custom properties and native system fields
  • Resource Calendars
Topic 7
  • Describe the concepts of Work Skills and Work Skill Conditions
  • Create a custom property
Topic 8
  • Explain Duration and Travel Statistics and their parameters
  • Describe Quota, Capacity and Booking Options
Topic 9
  • Describe Time Slots, Service Windows, SLAs, and Delivery Windows
  • Describe Inventory Types, consumption and management
Topic 10
  • Explain the options available within Outbound Integration Channels
  • Configure OFSC Core Application Screens
Topic 11
  • Describe the various launch conditions
  • Configure Quota Management for Capacity Areas
  • Explain the usage of filters within OFSC
Topic 12
  • Configure OFSC Core Application display settings
  • Describe the concepts of Work Zones
Topic 13
  • Understand the capabilities of the mobility framework
  • Configure User Types

Reference: https://education.oracle.com/oracle-field-service-2020-implementation-essentials/pexam_1Z0-1003-20

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