Many candidates know the material but lose marks to pacing. The online test engine included with the Microsoft Dynamics 365 Marketing Functional Consultant package at RealVCE simulates the real MB-220 exam atmosphere, lets you set your own time limits, and flags your problem questions automatically for repeated review.
Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Passing Score: | 700/1000 |
| Exam Duration: | 120 minutes |
| Available Languages: | German, Portuguese (Brazil), Spanish, French, Chinese (Simplified), Italian, English, Japanese |
| Certificate Validity Period: | 2 years |
| Exam Format: | Scenario-based, Multiple response, Multiple choice, Case study |
| Real Exam Qty: | 40-60 |
| Exam Price: | $165 USD |
| Related Certifications: | Microsoft Certified: Power Platform Functional Consultant Associate |
| Recommended Training: | Microsoft Learn Learning Paths |
| Exam Registration: | Pearson VUE Microsoft Learn Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
Microsoft MB-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage leads, contacts, and accounts | 1-5% | - Implement lead scoring and qualification - Create and manage records |
| Topic 2: Manage customer journeys | 20-25% | - Test, publish, and monitor journeys - Design and implement journeys - Implement automation and branching logic |
| Topic 3: Manage events and webinars | 10-15% | - Manage registrations and attendance - Integrate with webinar platforms - Plan and configure events |
| Topic 4: Analyze insights and reports | 10-15% | - Measure campaign performance - Create and interpret reports and dashboards |
| Topic 5: Manage segments and preferences | 15-20% | - Create and manage segments - Manage subscription centers and preferences - Manage consent and compliance |
| Topic 6: Configure Dynamics 365 Customer Insights – Journeys | 10-15% | - Configure forms, pages, and templates - Configure application settings - Configure integration with other services |
| Topic 7: Manage marketing channels | 25-30% | - Design and publish marketing pages and forms - Create and manage marketing emails - Manage text messages and push notifications |
Everything to Know About the Microsoft Dynamics 365 Marketing Functional Consultant Exam
The MB-220 exam is the official assessment for the Microsoft Dynamics 365 Marketing Functional Consultant certification offered by Microsoft. It checks whether you can apply the knowledge areas in the exam objectives to practical situations, and passing it earns a credential that employers across the industry recognize. For professionals who feel stuck in their current role, it is often the most concrete next step available.
Recommended: Exam PL-200: Microsoft Power Platform Functional Consultant; experience with Dynamics 365 marketing applications
The official outline for the MB-220 exam highlights these domains:
- Manage events and webinars (10-15%)
- Configure Dynamics 365 Customer Insights – Journeys (10-15%)
- Manage marketing channels (25-30%)
Weighting your study time toward the heavier domains first is a sensible strategy, and the Microsoft Dynamics 365 Marketing Functional Consultant practice questions at RealVCE follow the same objective structure.
Microsoft recommends the following training resources for MB-220 exam candidates:
Pairing official courses with timed practice sessions tends to work well, since one builds knowledge and the other builds exam-day rhythm.
The MB-220 exam gives you 120 minutes minutes to answer 40-60 questions. That pace leaves little room for hesitation, which is why rehearsing under a timer — for example with the online test engine at RealVCE, where you can set the session length just like the real test — is such a useful habit.
The online test engine is exclusive to RealVCE and runs on any electronic device — phone, tablet, or computer — with no installation barriers. It recreates the atmosphere of the real MB-220 exam: you set the test time the way it will be on exam day, work through the Microsoft Dynamics 365 Marketing Functional Consultant practice questions under that pressure, and at the end the engine marks the questions you got wrong and reminds you to practice them again next time. Over a few sessions, that loop turns weak areas into reliable ones.
To pass the MB-220 exam you need a score of 700/1000, and the registration fee is $165 USD. Since each attempt costs the full fee, arriving over-prepared is cheaper than arriving under-prepared — timed mock sessions and repeated review of missed questions are the usual ways candidates close that gap.
Registration for the MB-220 exam is handled through the official channels below:
Once your practice scores look consistent, booking a date gives your preparation a firm deadline to work toward.
Right after payment you get instant access to the MB-220 exam product — 250 practice questions for the Microsoft Dynamics 365 Marketing Functional Consultant exam with expert-verified answers — and the download link is also emailed to you automatically, typically within a minute. Your purchase includes 365 days of free updates; our team checks for exam changes daily, and when a new version is released the system sends it straight to your mailbox. A 50% renewal discount applies if you extend updates beyond the first year, and payment by Credit Card is handled through a secure checkout.
Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:
You are a content creator and you often need to add dynamic content to your emails.
You need to be able to know which data source to use to add various types of content available using assist- edit.
Which data source should you use to add the content types listed? To answer, drag the appropriate data source to the appropriate content type. Each data source may be used once, more than once and not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Explanation:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/dynamic-email-content
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company recently installed the real-time marketing module.
You need to make sure that the consent center is filled with the correct consent data currently available in Microsoft Dynamics 365 Marketing and from legacy campaign solutions.
Solution: You manually add records by selecting the corresponding option from the top ribbon within each contact record.
Does this meet the goal?
- A. Yes
- B. No
Correct Answer: B 🗳️
You are deploying Dynamics 365 Customer Insights - Journeys. You need to update the settings within the preference center. What is available for configuration in the preference center?
- A. Create customized subscription centers.
- B. View consent audit history.
- C. Add or remove a purpose so the preference center collects the right information.
- D. Update email settings.
Correct Answer: A 🗳️
You are a marketing professional who frequently creates and sends surveys to your company's customers.
You need to know various satisfaction metrics and their mapping to survey questions.
Which type of grouping is appropriate for each Net Promoter Score (NPS) satisfaction metric' To answer, drag the appropriate grouping to the correct satisfaction metric. Each grouping may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.
Correct Answer:
Explanation:
Your company is Contoso Coffee Beans. The company's marketing department is setting up a real-time journey.
After a customer uses the mobile application to sign in to one of the coffee bars, Contoso Coffee Beans wants to send them a push notification through the company's mobile app. This is the first time that the company has used the push message channel.
You need to set up a connection to the mobile app.
In which order should you perform the actions in Dynamics 365 Customer Insights - Journeys? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:
Explanation:
Leila 
Rachel 
Norton 
Beacher 
Otis 
Coral 
Sigrid 
Linda 
Andrew 
Cara 
Regina 
Armstrong 
Bob 
Eartha 
