Advantages of Passing of Microsoft MB-910 Certification Exam
Having a Microsoft Certified Professional certification is a must for individuals who wish to establish an IT career and get hired by many companies. It is considered one of the best entry-level certifications. It gives you an advantage when applying for jobs, especially in large organizations where they will select individuals with multiple certifications and experience.
According to various employers, candidates with a Microsoft Certified Professional certificate have an edge over other non-certified candidates in the job market. They would like to hire candidates who have the Microsoft Certified Professional certification because it shows that they are experienced and educated in programming.
The experience of Microsoft MB-910 certification helps in increasing your confidence level and helping you to handle all matters related to programming. This helps in understanding the new concepts and applications of newer versions of Microsoft software.
Passing the Microsoft MB-910 certification exam shows that you are familiar with the latest programming technologies and would help you advance in your career. It will increase your worth in the IT world. This is one of the highly sought-after certifications.
The certification will give you an advantage when you are applying for a job. Most companies now require a Microsoft Certified Professional certificate to hire candidates. They prefer them because they are experienced in the relevant area and would help them work faster and efficiently.
As we know that it is getting increasingly difficult to get a job as compared to the past, thus having such certifications would definitely help you in this situation.
Microsoft MB-910 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Marketing (10-15%) | |
| Identify Dynamics 365 Marketing capabilities | - describe how to target customers by using segments and subscription lists - describe the lead generation and qualification process including lead scoring - describe customer journeys - describe event management features and capabilities |
| Describe related marketing apps | - describe the capabilities of LinkedIn Campaign Manager - describe the capabilities of Dynamics 365 Customer Voice - describe the capabilities of Dynamics 365 Customer Insights including audience insights and experience insights |
Describe Dynamics 365 Sales (15-20%) | |
| Describe the Dynamics 365 Sales lifecycle | - describe leads and the process for qualifying leads - describe the opportunity management process - describe the quote lifecycle - describe use cases for orders and invoices - describe processes and tools used for forecasting sales |
| Describe related sales apps | - describe capabilities of Dynamics 365 Sales Insights - describe capabilities of LinkedIn Sales Navigator |
Describe Dynamics 365 Customer Service (15-20%) | |
| Describe Dynamics 365 Customer Service components | - describe cases, queues, and entitlements - describe Knowledge Management - describe service-level agreements (SLAs) |
| Describe related customer service apps | - describe Omnichannel for Customer Service - describe Connected Customer Service - describe Customer Service Insights |
Describe Dynamics 365 Field Service (15-20%) | |
| Describe the work order lifecycle | - describe the lifecycle of a work order including work order creation - describe sources for work orders including cases, opportunities, IoT device sensor alerts, and agreements - describe capabilities for the Inspections feature |
| Describe scheduling capabilities | - describe resource management capabilities including skills, and proficiency models - identify available Universal Resource Scheduling (URS) scheduling options including Schedule Assistant, Resource Schedule Optimization (RSO), and geolocation for technicians - describe how Dynamics 365 Field Service uses artificial intelligence (AI) to help organizations become more efficient |
| Describe inventory and asset management capabilities | - describe inventory management transaction types - describe customer asset management and preventive maintenance processes - describe options for performing proactive customer asset maintenance by implementing IoT |
Describe Project Operations (15-20%) | |
| Identify Project Operations capabilities | - describe project components including contracts, stages, assignments, and fixed price versus time and material estimates versus retainer contracts - identify views and reports that aid a project service company in making decisions |
| Describe project sales capabilities | - describe the process for converting leads into projects - describe opportunity management and quote management for project-based and product-based quotes - describe use cases for project contracts |
| Describe project planning and resource management capabilities | - describe allocation methods, tasks, subtasks, and assignments - describe time and expenses entry, and entry approvals - describe resource skills and proficiency models - identify Interactive Gantt charts, Kanban boards, Resource Utilization boards, and Schedule boards |
Describe shared features (15-20%) | |
| Identify common customer engagement features | - describe customers and activities - describe the product catalog - describe price lists, discounts, and currencies - describe cases - describe resources |
| Describe reporting capabilities | - describe built-in reporting capabilities including dashboards, charts, views, and Report Wizard - describe options for exporting data to Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
Cost of Microsoft MB-910 Certification Exam
The cost is approximately 75 USD for members and 130 USD for non-members
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
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