Apple SUP-2026 : Apple Device Support

SUP-2026 real exams

Exam Code: SUP-2026

Exam Name: Apple Device Support

Updated: Jul 30, 2026

Q & A: 306 Questions and Answers

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Apple SUP-2026 Exam Syllabus Topics:

SectionWeightObjectives
Software, Apps, and Content Management9%- Operating system fundamentals
  • 1. System updates and installation
    • 2. iOS, iPadOS, macOS features
      - App and content management
      • 1. Installation, removal, and updates
        • 2. Storage management and syncing
          Privacy and Security8%- Privacy controls
          • 1. Permissions and data protection
            • 2. Encryption and secure storage
              - System security
              • 1. Stolen Device Protection
                • 2. FileVault, System Integrity Protection
                  Users and Authentication7%- Apple Accounts and Managed Apple Accounts
                  • 1. Account creation and configuration
                    • 2. iCloud services and Continuity features
                      - Authentication methods
                      • 1. Passcode, Touch ID, Face ID
                        • 2. Two-factor authentication
                          System Diagnostics and Troubleshooting9%- Backup and restore
                          • 1. Restore and recovery workflows
                            • 2. iCloud Backup, local backups
                              - Recovery and diagnostic tools
                              • 1. macOS Recovery, Safe Mode
                                • 2. Apple Diagnostics and Console
                                  Networking7%- Sharing services
                                  • 1. AirDrop, Personal Hotspot
                                    • 2. Screen sharing and file sharing
                                      - Connectivity technologies
                                      • 1. Wi-Fi, Bluetooth, cellular
                                        • 2. VPN and network troubleshooting

                                          Apple Device Support Sample Questions:

                                          1. Which of these is a Continuity feature?

                                          A) Universal Clipboard
                                          B) Siri
                                          C) Notifications
                                          D) iCloud Keychain


                                          2. Which of these would you need to use Continuity features?

                                          A) All devices signed in to a different Apple Account
                                          B) Siri turned on for all devices
                                          C) All devices connected to the same SSID
                                          D) Wi-Fi turned on for all devices


                                          3. You want to protect your Mac from unwanted contacts from other computers. Which action should you take to protect your Mac while it's connected to the internet?

                                          A) Go to System Settings > Network > Firewall, then turn on Firewall.
                                          B) Go to System Settings > Privacy & Security > Lockdown Mode, then click Turn On.
                                          C) Go to Safari Settings > Privacy, then enable Hide IP address from trackers.
                                          D) Go to Safari Settings > Privacy, then enable Prevent cross-site tracking.


                                          4. How many times can you enter your iPhone passcode wrong before your account is disabled?

                                          A) Ten
                                          B) Six
                                          C) Three
                                          D) Five


                                          5. Which of these states must an iPhone be in to automatically back up to iCloud?

                                          A) Bluetooth turned on and unlocked
                                          B) Connected to Wi-Fi and locked
                                          C) Updated to the latest iOS version and charging
                                          D) Signed in to a Managed Apple Account and locked


                                          Solutions:

                                          Question # 1
                                          Answer: A
                                          Question # 2
                                          Answer: D
                                          Question # 3
                                          Answer: A
                                          Question # 4
                                          Answer: A
                                          Question # 5
                                          Answer: B

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