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Salesforce Plat-Arch-201 Exam Syllabus Topics:

Salesforce Certified Platform Data Architect Sample Questions:

Question 1

To avoid creating duplicate Contacts, a customer frequently uses Data Loader to upsert Contact records into Salesforce. What common error should the data architect be aware of when using upsert?

A. Errors with records being updated and inserted in the same CSV file.
B. Errors when a duplicate Contact name is found cause upsert to fail.
C. Errors with duplicate external Id values within the same CSV file.
D. Errors with using the wrong external Id will cause the load to fail.

Question 2

All accounts and opportunities are created in Salesforce. Salesforce is integrated with three systems:
- An ERP system feeds order data into Salesforce and updates both
Account and Opportunity records.
- An accounting system feeds invoice data into Salesforce and updates
both Account and Opportunity records.
- A commission system feeds commission data into Salesforce and updates both Account and Opportunity records.
How should the architect determine which of these systems is the system of record?

A. Whatever system updates the attribute or object should be the system of record for that field or object.
B. Whatever integration data flow runs last will, by default, determine which system is the system of record.
C. Data flows should be reviewed with the business users to determine the system of record per object or field.
D. Account and opportunity data originates in Salesforce, and therefore Salesforce is the system of record.

Question 3

Universal Containers has 30 million case records. The Case object has 80 fields. Agents are reporting reports in the Salesforce org. Which solution should a data architect recommend to improve reporting performance?

A. Move data off of the platform and run reporting outside Salesforce, and give access to reports.
B. Build reports using custom Lightning components.
C. Contact Salesforce support to enable skinny table for cases.
D. Create a custom object to store aggregate data and run reports.

Question 4

UC has millions of Cases and are running out of storage. Some user groups need to have access to historical cases for up to 7 years. Which 2 solutions should a data architect recommend in order to minimize performance and storage issues? Choose 2 answer

A. Create a custom object to store case history and run reports on it.
B. Leverage big object to archive case data and lightning components to show archived data.
C. Leverage on premise data archival and build integration to view archived data.
D. Export data out of salesforce and store in Flat files on external system.

Question 5

A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1. Point of sales system: All purchases for a customer.
2. Salesforce: All customer service activity and sales activity for a customer.
3. Mobile app: All bookings, preferences and browser activity for a customer.
4. Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

A. Periodically upload summary information in salesforce to build 360 view.
B. Use a customer data mart to view the 360 view of customer.
C. Migrate customer activities from all 4 systems into salesforce.
D. Explore external data sources in salesforce to build 360 view of customer.

Solutions: