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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Patient Preparation | 20% | - Requisition review & test verification - Site selection & preparation - Informed consent & communication - Patient identification & verification - Patient positioning & comfort |
| Routine Blood Collections | 28% | - Capillary puncture procedures - Venipuncture techniques & equipment - Tourniquet use & vein assessment - Post-collection care & labeling - Order of draw & tube selection |
| Safety and Compliance | 26% | - HIPAA & patient confidentiality - PPE & sharps disposal - Infection control & OSHA standards - Quality control & error prevention - Bloodborne pathogens & exposure control |
| Specimen Processing & Handling | 14% | - Processing & centrifugation - Transport & storage requirements - Aliquoting & preservation - Specimen rejection criteria - Documentation & tracking |
| Special Collections | 12% | - Pediatric & geriatric collections - Glucose tolerance & dynamic tests - Blood cultures & sterile collection - Blood alcohol & legal collections - Therapeutic drug monitoring |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. Which of the following actions should a phlebotomist take when using a syringe for venipuncture?
A) Attach a used needle to fill evacuated tubes.
B) Remove tube stoppers and pour blood into each tube.
C) Transfer blood into tubes using a safety transfer device.
D) Pull the plunger back forcefully.
2. A phlebotomist should instruct a patient to take which of the following actions when providing a sputum specimen?
A) Take a deep breath and then expectorate.
B) Collect stool directly into a sterile container.
C) Discard first urine of the day and collect for 24 hr.
D) Aggressively swab the inside of the cheek.
3. Which of the following is required for a midstream clean-catch urine specimen?
A) Filling the specimen container to the lid
B) Cleansing the area with alcohol wipes
C) Labeling the container lid
D) Using a sterile container
4. Which of the following specimens should be collected before antibiotics are administered when ordered for suspected bloodstream infection?
A) Hemoglobin A1c
B) Lipid panel
C) Blood culture
D) Electrolyte panel
5. Which of the following actions demonstrates active listening by a phlebotomist?
A) Restating the patient's concern for clarification
B) Explaining that all patients feel the same way
C) Interrupting the patient to save time
D) Looking away while the patient speaks
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: A |
Lawrence 
Shirley 
Les 
Pete 
Zebulon 
Jodie 
Kenneth 
Doreen 
Ken 
Phyllis 
Armstrong 
Murray 
