Microsoft MB2-713 : Microsoft Dynamics CRM 2016 Sales

MB2-713 real exams

Exam Code: MB2-713

Exam Name: Microsoft Dynamics CRM 2016 Sales

Updated: Jun 17, 2026

Q & A: 95 Questions and Answers

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High level topics covered by our practice test

This Web Simulator is for Candidates Consultants who sells and implements sales modules in Microsoft Dynamics CRM 2016. Candidates are usually sales operations managers, customer service managers, service schedulers, administrators, office managers, executives, and need a working knowledge of Dynamics CRM features and functionality.

The Web Simulator will also help candidates to understand better the Dynamics CRM features and functionality using Microsoft Dynamics CRM 2016 Customization and Configuration creatina background in the business process as well as Microsoft Office.

Our MB2-713 exam dumps will include those topics:

  • Manage leads, opportunities, and sales (30%)
  • Manage Microsoft Dynamics CRM components and the product catalog (24%)
  • Manage metrics and perform sales analysis (23%)
  • Integrate Microsoft Dynamics CRM with other products (22%)

For more info visit: Microsoft Official MB2-713 Exam Reference

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-713.aspx

Microsoft MB2-713 Exam Syllabus Topics:

TopicDetailsWeights
Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations

Create and manage Dynamics CRM solutions
-Understand solution components; identify solution types; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions

Customize Dynamics CRM forms
-Understand the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients

Implement Dynamics CRM views and visualizations
-Understand view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes

24%
Implement business rules, workflows, and business process flows

Implement and manage business rules
-Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions

Implement and manage workflows, dialogs, and custom actions
-Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions

Implement and manage business process flows
-Understand business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows

24%
Configure Microsoft Dynamics CRM

Configure Dynamics CRM settings
-Configure auditing, document management, and collaboration; configure business units; perform user management; configure email; manage teams

Manage Dynamics CRM security
-Understand security roles; define permissions and privileges; configure access levels; configure security roles; assign security roles; work with multiple security roles; manage access; manage security hierarchy

25%
Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields

Manage Dynamics CRM entities
-Manage entity ownership; manage entity properties; understand system and custom entities

Configure field customizations
-Understand and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons

Implement entity relationships
-Understand relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles

27%

Microsoft Dynamics CRM 2016 Sales Exam Certification Details:

Exam NameMicrosoft Certified Professional (MCP) - Microsoft Dynamics CRM 2016
Exam CodeMB2-713
Duration120 mins
Schedule ExamPearson VUE
Exam Price$165 (USD)
Number of Questions40-60
Sample QuestionsMicrosoft Dynamics CRM 2016 Sales Sample Questions
Books / Training80727: Sales Management in Microsoft Dynamics CRM 2016
80715: Office 365 Integration with Microsoft Dynamics CRM Online
Passing Score700 / 1000

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