Every candidate who has passed the MB2-707 exam started where you are now — uncertain, busy, and wondering whether the effort is worth it. RealVCE answers the uncertainty part with a free demo of the Microsoft Dynamics CRM Customization and Configuration practice materials and backs the effort part with 90+ Q&As and expert-verified answers.
Microsoft MB2-707 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM Customization and Configuration |
| Exam Number: | MB2-707 |
| Passing Score: | 700 / 1000 |
| Exam Duration: | 120 minutes |
| Exam Price: | $165 USD |
| Available Languages: | Japanese, English |
| Related Certifications: | Microsoft Dynamics CRM 2015 Customization Microsoft Dynamics CRM 2013 Customization |
| Real Exam Qty: | 40-60 |
| Exam Format: | Multiple-choice, Multiple-response |
| Certificate Validity Period: | Retired exam, no longer valid for new certification |
| Recommended Training: | Microsoft Course 80665 Microsoft Dynamics CRM Customization Learning Path |
| Exam Registration: | Microsoft Exam Page Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Proctored onsite at Pearson VUE test centers or online proctored exam |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Microsoft Dynamics CRM |
| Official Syllabus URL: | https://www.microsoft.com/en-us/learning/exam-mb2-707.aspx |
Microsoft MB2-707 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure Business Process Flows and Rules | 15-20% | - Create and apply business rules
|
| Topic 2: Implement Workflows and Business Logic | 10-15% | - Create and manage workflows
|
| Topic 3: Customize Entities | 10-15% | - Create and configure fields
|
| Topic 4: Customize Charts, Dashboards, and Web Resources | 10-15% | - Manage web resources
|
| Topic 5: Manage Security | 10-15% | - Understand security model
|
| Topic 6: Plan Customizations and Manage Solutions | 10-15% | - Plan for customization
|
| Topic 7: Customize Forms and Views | 15-20% | - Design and configure forms
|
MB2-707 Exam Basics: What Every Candidate Asks
The MB2-707 exam is the required test for earning the Microsoft Dynamics CRM Customization and Configuration certification from Microsoft. It assesses your command of the official exam objectives through scenario-based and knowledge questions, and the resulting credential is widely recognized by employers. Its reputation for difficulty is real but manageable — candidates who practice consistently with quality materials routinely walk in well prepared.
The official outline for the MB2-707 exam highlights these domains:
- Implement Workflows and Business Logic (10-15%)
- Customize Entities (10-15%)
- Customize Charts, Dashboards, and Web Resources (10-15%)
Seeing the topics laid out this way often shrinks the exam's intimidation factor — each domain is a finite, learnable block, and the Microsoft Dynamics CRM Customization and Configuration practice questions at RealVCE follow the same structure.
No mandatory prerequisites; recommended hands-on experience with Microsoft Dynamics CRM
The MB2-707 exam is demanding, but its difficulty is specific, not mysterious: unfamiliar question formats, time pressure, and a few heavily weighted domains. All three respond to the same remedy — repeated, timed exposure to exam-style questions. That is what the Microsoft Dynamics CRM Customization and Configuration practice materials at RealVCE provide, and the free demo lets you measure the real difficulty yourself before committing, which is usually the moment the fear starts shrinking.
The MB2-707 exam consists of 40-60 questions with a time allowance of 120 minutes minutes. Practicing full sets under a similar time cap is the most direct way to make sure pacing never costs you points on exam day.
Microsoft offers these training resources for candidates:
Official courses explain the material; practice questions teach you how the exam asks about it. Most successful candidates use both.
Because seeing beats guessing. The free demo of the MB2-707 exam materials at RealVCE contains genuine samples from the full Microsoft Dynamics CRM Customization and Configuration question set — same format, same expert-verified answers — and downloading it costs nothing. If you are unsure whether the materials match your level or your study style, the demo answers that question with evidence rather than marketing, and every demo on the site is free of charge.
The passing score is 700 / 1000 and the exam fee is $165 USD. Knowing both numbers early helps you plan: aim to be consistently above the passing mark in timed practice sessions before you spend the fee on a booking.
Registration is available through the following official channels:
Many candidates find that booking a date early converts vague anxiety into a focused countdown — a useful psychological trick while working through the Microsoft Dynamics CRM Customization and Configuration practice questions.
Microsoft Dynamics CRM Customization and Configuration Sample Questions:
You are editing the Open Leads system view.
You need to modify it so that it includes Business Phone and Mobile Phone.
What should you do?
- A. Use Add Columns to add the Business Phone and Mobile Phone, and then use the arrows to arrange the new fields as desired.
- B. Use Add Columns to add the Business Phone and Mobile Phone. Click View Properties to set the column position's numeric value.
- C. Use the arrows to determine where the Business Phone and Mobile Phone should be located. Click Add Columns to insert the columns in that position.
- D. Use Add Columns to add the Business Phone and Mobile Phone, and then use Configure Sorting to modify how the columns are sorted.
Correct Answer: A 🗳️
You are updating custom entities in Microsoft Dynamics CRM.
Which three custom entity options can be disabled after they have been enabled? Each correct answer presents a complete solution. Choose three.
- A. Queues
- B. Document Management
- C. Mail Merge
- D. Connections
- E. Access Teams
Correct Answer: B,C,E 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Your System View shows all contacts who work for educational institutions.
You want to change the view so that it also shows contacts who work for government organizations.
Which two actions should you perform in System View? Each correct answer presents part of the solution. Choose two.
- A. Select Details to modify the query.
- B. Add the additional query criteria.
- C. Select Edit Filter Criteria.
- D. Paste in the Fetch XML for your new query.
Correct Answer: B,C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
You are customizing Microsoft Dynamics CRM.
You want to create a new custom entity Project You need to be able to assign owner teams to it.
Which ownership type should you use?
- A. Organization
- B. User or team
- C. Owner team
- D. Access team
Correct Answer: B 🗳️
You are creating a security role in Microsoft Dynamics CRM.
You want users with the role to be able to add notes to cases.
Which two privileges should you add to the role? Each correct answer presents part of the solution. Choose two.
- A. Append To privilege on notes
- B. Append privilege on notes
- C. Append To privilege on cases
- D. Append privilege on cases
Correct Answer: B,C 🗳️
Antonio 
Donald 
Derrick 
Letitia 
Chapman 
Morton 
Porter 
Liz 
Dunn 
Catherine 
Hamiltion 
Zachary 
Geoffrey 
Edwina 
Barbara 
Christ 
Darcy 
Wayne 
Betsy 
Carl 
