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PECB ISO 21502 Lead Project Manager Sample Questions:

1. What should the project manager do, among others, to avoid exceeding the project budget?

A) Eliminate exploitation costs
B) Retain records of project costs and monitor expenses
C) Avoid at all costs making changes in the project plan which would require additional costs

2. Why is it important to define the project governance and management framework?

A) To provide direction and working methods to the parties involved in the project
B) To ensure the commitment of project stakeholders
C) To obtain the approval from the project sponsor to execute the project plan

3. Scenario:
Mallebare is an American company which designs and manufactures gaming accessories. Apart from keyboards, mice, and controllers, the company also manufactures high-quality headsets for which it is widely known. Recently, upon the request of numerous gamers, the company decided to manufacture mousepads too.
For this project, Luke, the CEO of the company, assigned Ross, a senior designer of the company, as the project manager, whereas Smith, a senior engineer, was assigned as project sponsor. In addition, Luke stated the project should be complete within three months, as the company is aiming to promote the mousepads in a major gaming tournament. Lastly, Luke required them to utilize the guidelines of ISO 21502 to manage the project.
Initially, Ross mobilized the team and held a meeting with them to discuss and develop the project plan. He asked the team members to ensure that major functional aspects of the project are covered in the project plan and to identify any issue that might arise throughout the project life cycle. Ross explained that this request comes as a result of the tight deadline of the project and the team must develop a concise plan. Ross added that the plan will not be changed in any circumstance and will be followed in detail.
Following that, Ross and the team discussed the engagement of all relevant stakeholders throughout the project. Ross used a power/interest matrix to categorize all stakeholders in four different groups, where the tournament organizers were categorized as stakeholders with low interest but high power in the project. On the other hand, end users, the gamers, were categorized as stakeholders with high interest and high power in the project, so the project team created a survey to determine their needs and requirements.
Moreover, Ross was aware of the importance of effective communication for the success of the project.
Therefore, he developed a communication plan which would ensure that each individual involved in the project gets the right information in a timely manner. The plan indicated that ad hoc discussions would be conducted in more complex and personal cases, whereas notes and text messages would be used for transmitting simple and factual information. Ross claimed that this model had been successful in previous projects conducted by the company because it allows faster processing of information and includes natural use of language. In addition, Ross determined that a relationship among project team members needs to be established to ensure productive work.
Question:
Based on which communication model did Ross develop the communication plan? Refer to the last paragraph of scenario 6.

A) Gulf of execution and evaluation
B) Cross-cultural communication
C) Effectiveness of communication channels

4. Which of the following is an example of an internal project interface?

A) Review points
B) Community groups
C) Regulatory agencies

5. According to ISO 21502, when is positive value created?

A) When the benefits enabled by the project exceed the investment of resources
B) When the investment of resources is similar to the benefits enabled by the project
C) When the project produces deliverables, regardless of the resources allocated for its implementation

Solutions: