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HP HP2-H29 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Industry and Customer Environment | 20% | - Customer business requirements and pain points - Retail technology standards and ecosystem - Retail and hospitality market trends |
| HP Retail Point of Sale Solutions Portfolio | 35% | - Software and integrated solutions - Security, manageability and reliability features - HP POS hardware systems and peripherals |
| Sales Process and Customer Engagement | 20% | - Presenting and demonstrating solutions - Addressing objections and closing sales - Needs assessment and solution matching |
| Solution Positioning and Value Proposition | 25% | - Differentiators vs competing offerings - ROI and total cost of ownership - Warranty and support services |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
The sales process includes the soft close, the assumptive close, and the aggressive close. What is the fourth type of close?
- A. the assured close
- B. the forced close
- C. the trial close
- D. the unspoken close
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which key global technology trend is driving retail?
- A. the need to compete with online vendors
- B. the use of standard PCs in place of POS solutions
- C. cross channel, mobile, customer intimacy, data analytics and cloud
- D. global compliance to green initiatives
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which technology is considered by many retailers to empower associates and provide critical information to consumers at the point of decision?
- A. mobile technology
- B. digital signage
- C. video screens in retail displays
- D. social networking as an advertising tool
Correct Answer: B 🗳️
How long can a client expect an HP POS solution to last?
- A. 6 to 10 years
- B. 3 to 5 years
- C. 1 to 3 years
- D. 11 to 15 years
Correct Answer: B 🗳️
Which HP POS solution includes Intel VPro advanced remote manageability capabilities?
- A. HP RP3 retail system
- B. HP Modular retail system
- C. HP RP5 retail system
- D. HP Retail Mobile POS
Correct Answer: C 🗳️
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
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