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Hitachi HMJ-120S Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Process, Licensing, and Customer Engagement | 15% | - Licensing models (per-agent, per-server) - Sales proposal structuring - Customer requirement analysis and solution mapping |
| Topic 2: JP1 Product Value Proposition | 25% | - V12 key enhancements and features overview - Customer problem mapping and solution positioning - Business benefits of JP1 automation and IT operations management |
| Topic 3: Competitive Positioning and Differentiation | 25% | - Use-case based solution selling - Hitachi JP1 differentiators (reliability, scalability, enterprise automation) - Comparison with ITOM competitors |
| Topic 4: JP1 Product Portfolio Knowledge | 35% | - JP1 core modules positioning (monitoring, scheduling, distribution) - JP1/Automatic Job Management System (AJS) overview - JP1/Integrated Management (IM) functions |
