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Huawei H19-321 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Detailed Service Portfolio | 30% | - Support and maintenance services - Service level agreements and offerings - Managed and cloud services - Professional and consulting services |
| Topic 2: Delivery Tools and Models | 25% | - Risk and quality management - Implementation and operation tools - Service delivery frameworks |
| Topic 3: Sales Enablement and Positioning | 25% | - Customer value analysis and presentation - Competitive differentiation - Pre-sales service solution design |
| Topic 4: Enterprise Service Overview | 20% | - Role and value of enterprise services - Huawei service strategy and positioning - Service industry trends and standards |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
Huawei's ICT talent training business architecture is based on clear ideas, and an end-to-end talent training solution is formed through the curriculum system, teaching environment, and certification system, and through consulting planning, program design, and accompaniment.
- A. True
- B. False
Correct Answer: A 🗳️
the needs and challenges of data center L1 construction (multiple choice)
- A. Long construction
- B. Inefficient
- C. Poor flexibility
- D. Weak management
Correct Answer: A,B,C,D 🗳️
The following modules are not included in the SCT quotation for IP solution implementation services?
- A. Migration implementation
- B. Implementation
- C. Test validation
- D. Install the service
Correct Answer: D 🗳️
Which of the following are common customer pain points that presales solutions aim to solve?
(Multiple choice)
- A. High operational costs
- B. Excessive product features
- C. Poor system reliability
- D. Lack of scalability
Correct Answer: A,C,D 🗳️
Which of the following are components of a typical Huawei storage service portfolio? (Multiple choice)
- A. Maintenance and support
- B. Installation and deployment
- C. Hardware manufacturing
- D. Data migration services
Correct Answer: A,B,D 🗳️
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