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SAP E_HYCPS_60 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 12% | - Configuration properties and settings - Installation procedures - Server setup and deployment |
| Topic 2: Integration and Interfaces | 12% | - Integration frameworks - LDAP and external systems - Payment and search integration |
| Topic 3: Core Functionality | 18% | - Pricing and promotions - Catalog and product management - Order management and checkout - WCMS and content management |
| Topic 4: Architecture and Fundamentals | 12% | - Data modeling and type system - Platform architecture and components - Extensions and module structure |
| Topic 5: Product Support Processes | 16% | - Incident and problem management - Support workflows and SLAs - Patch and update application |
| Topic 6: Performance and Optimization | 12% | - Indexing and search performance - Caching and scalability - System monitoring and logging |
| Topic 7: Troubleshooting and Support | 18% | - Common issues and resolution - Error analysis and debugging - Diagnostic tools and logs |
SAP Certified Product Support Specialist - SAP Hybris Commerce 6.0 Sample Questions:
Question 1
Which statement about the baseStore and baseSite items are true:
A. baseStore aggregates product catalogs, languages and currencies
B. if no point of service is defined, the default, generated baseSite will be used
C. by default, a cart is shared across baseSites
D. a single baseStore can have many access channels or baseSites
Question 2
Which of the following are true statements with respect to a URL represented by a barcode:
A. the barcode URL can link to a webpage outside of the hybris store domain
B. you can have more than one barcode URL handler.
C. it is possible to change the barcode URL generation without writing custom java code.
D. the barcode URL is always base64 encrypted.
Question 3
How would you define a fulfillment process in a hybris implementation?
A. using the process definition wizard in the admin cockpit
B. by defining BusinessProcess and BusinessProcessAction items in the relevant items.xml file
C. by creating a process definition in an xml file
D. by creating an implementation of the BusinessProcessService interface with appropriate behavior
Question 4
Which statements are true for all CMS components items?
A. they can be synchronized with a catalog version
B. they can only be assigned to certain content slots (Component can be assigned to any content slot)
C. they must always extend CMSItem or one of its subtypes
D. they must always be assigned to a catalog version
Question 5
How would you enable cancellation from a particular Order status? For example, a "paid" order might be cancelable, but a "shipped" order might not be. Select all that apply ?
A. by implementing a cancel executor for the order status (OrderCancelRequestExecutor) (Amit to add comment why it is wrong)
B. by implementing a strategy which maps order statuses to possible order cancel states (OrderCancelStateMappingStrategy)
C. by adding a new order cancel state (OrderCancelState)
D. by adding a dedicated order cancellation handler (OrderCancelRecordsHandler)
Solutions:
| Question 1 Answer: A,D | Question 2 Answer: A,D | Question 3 Answer: C | Question 4 Answer: A,C,D | Question 5 Answer: B |



