SAP C_FSUTIL_60 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Customer Service > 12% | Log remarks about customer contacts and interaction records, process move-in and move-out requests, and create a service order. |
| Validate integration 8% - 12% | Test integration with SAP General Ledger and integration with SAP CRM. |
| Device Management: process meter readings < 8% | View meter reading results and process scheduled and un-scheduled meter readings. |
| Device Management: manage devices 8% - 12% | Display all devices for a customer and identify the device categories, and view the device connection data. Install, remove and replace a device, and determine device location. |
| FI-CA: Manage payments 8% - 12% | Display the dunning history of a contract accountand create an installment plan. Display financial information about a customer account. |
| Configure basic functions 8% - 12% | Create regional structures, set up scheduling, create agent determinations, set up batch scheduling, and set up standard reports for financial reporting. |
| FI-CA: Post items 8% - 12% | Post receivable items, payments using a payment lot, and payments at cash desk. Post a return. |
| Billing and Invoicing > 12% | Create billing rate categories and rate types, define billing rates, prices and discounts. Process an individual bill. Process an invoice. |
| Create master data > 12% | Create technical master data objects and business master data objects. Adapt and enhance data objects for complex requirements and create master data for deregulated markets. |
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