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IBM C2010-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Service Request Lifecycle Management | - Request creation and fulfillment processes
|
| Topic 2: Service Request Management Architecture | - IBM SmartCloud Control Desk architecture overview
|
| Topic 3: Configuration and Administration | - Security and role configuration
|
| Topic 4: Integration and Extensions | - External system integration
|
