SAP C-PXSUP-90 : SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

C-PXSUP-90 real exams

Exam Code: C-PXSUP-90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Aug 19, 2026

Q & A: 80 Questions and Answers

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
SAP Business All-in-One Support25%- Application-Specific Support
  • 1. Incident handling for preconfigured business processes
    • 2. Customizing and transport management
      • 3. System monitoring and health checks
        ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
        • 1. System logs: SM21, ST11, SM13, SM12
          • 2. Traces: SQL Trace, ABAP Trace, ST05
            • 3. Debugging techniques and runtime analysis
              - ABAP Workbench & Dictionary
              • 1. Screen processing (PAI/PBO) and system fields
                • 2. Data Dictionary objects and attributes
                  • 3. Transactions SE80, SE11, SE16, SM30
                    Incident Management Fundamentals20%- SAP Support Infrastructure
                    • 1. SAP Solution Manager Work Centers
                      • 2. Connecting to SAP Global Support
                        • 3. SAP Notes and Knowledge Base search
                          - Support Process Overview
                          • 1. Message lifecycle and status management
                            • 2. Business hours and SLA configuration
                              • 3. Response and escalation procedures
                                Advanced Support Tools & Procedures15%- SAP Note Implementation
                                • 1. Correction instruction application
                                  • 2. Transaction SNOTE usage
                                    - Collaboration & Reporting
                                    • 1. Updating messages with SAP
                                      • 2. Support reporting and documentation

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. What does 'component' refer to in SAP software? (Choose two)

                                        A) The component is an attribute that allows a classification from the application perspective.
                                        B) Components are part of data dictionary.
                                        C) Components are part of a report.
                                        D) Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.


                                        2. Which tools are suitable for analyzing a BATCH INPUT? (Choose two)

                                        A) Batch Input Monitor (SM35)
                                        B) ABAP trace
                                        C) System Debugging
                                        D) Update Debugging


                                        3. Which of the following are ways to create a message for a customer in SAP Solution Manager Service Desk during message processing? (Choose two)

                                        A) Only a customer can create a message.
                                        B) Call transaction CRMD_ORDER.
                                        C) The message processor has to call SE80.
                                        D) Within the transaction for message processing.


                                        4. During the execution of a dialog transaction, you receive an error message about a failed authority check. How could you analyze this? (Choose two)

                                        A) Use the F1 help to check the message ID and then apply the where-used list in transaction SE91.
                                        B) Create a Breakpoint on Statement AUTHORITY-CHECK and watch out for return codes other than 0.
                                        C) Analyze the entry in transaction SU53 (Authorization Data for User) and compare with the User Master Record.
                                        D) Get the name of the authorization object from the F1 help, navigate to its definition (in SE80) and apply the where-used list.


                                        5. Which tool analyzes program terminations? (Choose two)

                                        A) Dump Analysis (ST22)
                                        B) Data Dictionary (SE11)
                                        C) ABAP Editor (SE38)
                                        D) System Log (SM21)


                                        Solutions:

                                        Question # 1
                                        Answer: A,D
                                        Question # 2
                                        Answer: A,B
                                        Question # 3
                                        Answer: B,D
                                        Question # 4
                                        Answer: B,C
                                        Question # 5
                                        Answer: A,D

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