Google Associate-Google-Workspace-Administrator Exam Syllabus Topics:
Topic | Details |
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Topic 1 | - Managing Core Workspace Services: Targeting Workspace Configuration Specialists and Collaboration Platform Engineers, this domain focuses on configuring Gmail (mail routing, DLP, SPF
- DKIM), Drive
- Shared Drives (sharing policies, quotas), Calendar (resource delegation), Meet (security
- recording settings), Chat moderation, and Gemini licensing. It also covers AppSheet
- Apps Script deployment for workflow automation.
|
Topic 2 | - Troubleshooting Common Issues: Targeting Technical Support Engineers and Systems Administrators, this domain tests diagnostic skills for mail delivery failures (SPF
- DMARC analysis), Calendar
- Drive permission conflicts, Meet performance issues, and accidental file deletion recovery. It emphasizes log interpretation, HAR file generation, and leveraging the Workspace Status Dashboard for outage identification.
|
Topic 3 | - Managing User Accounts, Domains, and Directory: This section measures the skills of Identity Administrators and Directory Managers, covering user lifecycle processes like automated provisioning
- de-provisioning, SAML SSO configuration, and GCDS integration. It includes designing OU hierarchies aligned with organizational structures, managing dynamic
- security groups, domain verification (MX records), and resource booking permissions for rooms
- equipment.
|
Topic 4 | - Managing Endpoints: This section measures the proficiency of Endpoint Security Engineers and Mobility Managers in applying mobile device policies (BYOD
- company-owned), Chrome browser enrollment
- extension management, and troubleshooting synchronization issues across Workspace services.
|
Topic 5 | - Managing Data Governance and Compliance: Designed for Data Governance Analysts and Compliance Officers, this section addresses Vault eDiscovery, DLP rule creation for sensitive data protection (credit cards, PII), Drive trust rules for external sharing restrictions, data location controls, and classification via Drive
- Gmail labels. It evaluates strategies for Takeout management and regulatory alignment.
|
Reference: https://cloud.google.com/certification/associate-google-workspace-administrator
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