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Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:

1. A Cisco IP phone fails to register with the Cisco CallManager. Which choice should be checked first to isolate the issue?

A) Cisco Discovery Protocol is enabled on the switch.
B) The phone generates TFTP request packets.
C) Delete and re-create the phone.
D) The phone generates dhcp request packets.

2. Which telephony-service command adds extension 100, John Doe, as the first entry in the corporate directory of Cisco Unified CME?

A) directory entry 1 100 first-name John last-name Doe
B) directory entry 1 100 name John Doe
C) corporate-directory entry 1 100 name John Doe
D) corporate-directory entry 1 100 first-name John last-name Doe

3. A new user is unable to log into voice mail and no one is able to leave this user a voice-mail message. Which two options are causing the problem? (Choose two.)

A) The mailbox size is too small.
B) The TUI settings are set to default.
C) The DN was misconfigured in Cisco Unified Communications Manager.
D) The extension number was not configured in Cisco Unity Connection.

4. Adam is the network administrator of a company. He finds out that CDR files are being collected and pushed to the CDR Repository node but the files are not getting transferred to third-party billing servers. Which service should be restarted as a troubleshooting step?

A) CDR agent
B) Cisco CallManager
C) CDRonDemand
D) CDR Repository Manager

5. Which type of user in Cisco Unified Communications Manager has an interactive login?

A) phone user
B) end user
C) administrator
D) application user

Solutions: