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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Knowledge Advanced | 35% | - Integration and Customization
|
| Reports and Analytics | 15% | - Knowledge Reports
|
| B2C Service Knowledge Foundation | 35% | - Knowledge Base Configuration
|
| Common B2C Service Features | 15% | - General Platform Functionality
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Which action cannot be performed on a dashboard?
- A. send queued dashboards to comma-separated values (CSV) file
- B. add a web browser to a dashboard
- C. open a report for editing from a dashboard
- D. queue a dashboard manually
What two factors are responsible for ranking of an answer? (Choose two.)
- A. number of answers linked to that answer
- B. solved count based on customer activity
- C. display position
- D. number of searches for that answer article
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
Which two statements are true about workflows in Knowledge Advanced? (Choose two.)
- A. In Workflow you cannot reassign a task to another user or team.
- B. A Workflow process can only be used while creating and editing the articles.
- C. Once a user rejects the article, it moves to the previous step.
- D. Once a user rejects the article, the system automatically deletes the article.
- E. A Workflow process is defined as a sequence of steps, such as creating, editing, translating, reviewing, and approving the articles.
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?
- A. Add to Existing Concept
- B. Edit Concept
- C. Add Synonyms
- D. Copy a Concept
- E. Add aConcept
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
What arethe standard status types for answers?
- A. Public, Proposed
- B. Private, Public
- C. Private, Published, Proposed, Review
- D. Published, Proposed
Explanation: Only visible for RealVCE members. You can sign-up / login (it's free).
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