Oracle 1Z0-1034-21 : Oracle B2C Service Integration and Development 2021 Implementation Essentials

1Z0-1034-21 real exams

Exam Code: 1Z0-1034-21

Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials

Updated: Sep 02, 2026

Q & A: 56 Questions and Answers

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Data Management and Customization- Data objects and schema customization
  • 1. Custom objects and fields
    • 2. Data relationships and constraints
      - Business rules and automation
      • 1. Workflows and business rules engine
        • 2. Scripts and server-side logic
          Topic 2: Security and Access Control- Authentication and authorization
          • 1. SSO and identity integration concepts
            • 2. Roles and profiles
              Topic 3: B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
              • 1. Core components and data model
                • 2. Agent Desktop and administrative interfaces
                  Topic 4: Deployment and Troubleshooting- Configuration lifecycle management
                  • 1. Migration between environments
                    • 2. Diagnostics and logging
                      Topic 5: Development and Scripting- B2C Service scripting and APIs
                      • 1. Client-side and server-side extensions
                        • 2. RightNow Object Query Language (ROQL)
                          • 3. Connect PHP / APIs usage concepts
                            Topic 6: Integration Concepts- Integration approaches
                            • 1. REST and SOAP web services
                              • 2. Outbound messaging and event-driven integration
                                • 3. Middleware and third-party integration patterns

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  Question 1

                                  Which statement is true about the JavaScript API?

                                  A. It is available as JavaScript objects and can be exposed through browser controls in a workspace.
                                  B. It cannot be used in Custom Object workspaces.
                                  C. It Is available when you use the Connect Common Object Model CCOM for API operations.
                                  D. It comes with in-built exception handling.


                                  Question 2

                                  A developer is creating a knowledgebase search in the customer portal- Which developer include in the code to suggest search by products and categories?widget must the

                                  A. <rn: ;widget path- ^'diacuasian/HolatedKnowledgobaaoAnawera" />
                                  B. <rn: ! widgt path= :"3earch/ProductGatogorySearchFilter" />
                                  C. <rn: ! widget path= ="search/BasicKoywordSearch" />
                                  D. <rn: :widget path= :"Seacch/ProductCatalog3BarchFilter" />
                                  E. <rn: widget path= :"knowledgebase/SearchSuggeationfl" />
                                  F. <rn: widget path="input/BasicSmartAssistant" />


                                  Question 3

                                  Which three are functions of Object Designer?

                                  A. ability to create system attributes
                                  B. ability to configure business rules for custom objects
                                  C. ability to create menu-only objects
                                  D. ability to create custom fields
                                  E. ability to import data
                                  F. ability to create custom objects


                                  Question 4

                                  In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A. Option C
                                  B. Option D
                                  C. Option E
                                  D. Option A
                                  E. Option B


                                  Question 5

                                  You need to set the address of a newcontact using Connect PHP. You have only the abbreviation for the state.
                                  How should you finish the following code to set the state of the Address object?

                                  A)

                                  B)

                                  C)

                                  D)

                                  E)

                                  A. Option C
                                  B. Option D
                                  C. Option E
                                  D. Option A
                                  E. Option B


                                  Solutions:

                                  Question 1
                                  Answer: C
                                  Question 2
                                  Answer: F
                                  Question 3
                                  Answer: A,B,D
                                  Question 4
                                  Answer: A
                                  Question 5
                                  Answer: C

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