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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:
1. What can you tell your customer about what is happening in the marketplace?
A) The pace of adoption of new technologies is slowing down.
B) The world is becoming less instrumented and interconnected.
C) The world is becoming simpler and focused.
D) The world is becoming more instrumented, interconnected, and intelligent.
2. What is the capability called that allows a user to upload documents to their own file-store in IBM Connections?
A) Files
B) Folders
C) Forms
D) Docs
3. Three good targets for Networking Your Business Processes are: Marketing and Customer Service, Product and Service Development, and ____________.
A) Accounting
B) Operations and Human Resources
C) Security
D) Manufacturing and Supply Chain Management
4. Who cares about Social Business at your customer site?
A) HR, Finance, Marketing, R&D, and Executives can all have different input and requirements for Social Business.
B) Selling software and services should be your prime concern, not what the customer needs
C) Social Business strategy is not affected by internal requirements.
D) Only IT should control the requirements and specifications for Social Business.
5. IBM Connections plays an important role in this larger strategy to add social value to information from formal repositories such as enterprise content management libraries.
What is this strategy called?
A) Social Content Management
B) Media Content Services
C) Content Repository
D) File Management Integration
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |



