Network Appliance NS0-094 : NetApp Hardware Support Engineer Professional Exam

NS0-094 real exams

Exam Code: NS0-094

Exam Name: NetApp Hardware Support Engineer Professional Exam

Updated: Jul 25, 2026

Q & A: 142 Questions and Answers

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Network Appliance NS0-094 Exam Syllabus Topics:

SectionWeightObjectives
ONTAP Operating System20%- Core architecture and components
  • 1. Logging, monitoring, and management interfaces
    • 2. Aggregates, volumes, and storage efficiency
      • 3. Networking and protocols (NFS, SMB, iSCSI, FC)
        Hardware Components & Replacement30%- FRU identification and procedures
        • 1. Cabling, connectivity, and redundancy
          • 2. Controller, disk shelf, power supply, fan modules
            • 3. Hardware diagnostics and error codes
              Data Protection & High Availability15%- Snapshot, replication, and disaster recovery
              • 1. Backup and restore operations
                • 2. HA configuration, failover, and giveback
                  Tools & Documentation10%- Using NetApp support resources
                  • 1. Hardware Universe, Interoperability Matrix, Knowledge Base
                    Troubleshooting & Support25%- Problem isolation and root cause analysis
                    • 1. Upgrade and firmware management
                      • 2. Performance, availability, and access issues
                        • 3. Data collection and analysis tools (AutoSupport, Active IQ)

                          Network Appliance NetApp Hardware Support Engineer Professional Sample Questions:

                          1. You have created a case with NetApp Support for an issue with a DS4246 shelf on an ONTAP
                          9.12.1 system. They have requested that you provide shelf logs. What action do you need to take to collect the shelf logs?

                          A) Invoke a diagnostic autosupport with the subsystem log_files.
                          B) Invoke an autosupport of type all using Active IQ Unified Manager.
                          C) Provide the output of the nodeshell command rdfile/etc/log/shelflog.
                          D) Invoke a diagnostic AutoSupport with the subsystem storage.


                          2. While reviewing a fresh install of a new NetApp ONTAP HA pair, the Field Support engineer notices that the controllers do not report the same system storage configuration.
                          The first controller reports the following: System Storage Configuration: Multi-Path HA The second controller reports the following: System Storage Configuration: Single- Path HA There are no EMS errors, and there are no alerts on the system or on NetApp ONTAP System Manager.
                          What is the next step in troubleshooting this issue?

                          A) Ensure that all disk shelves are connected, with at least four SAS cables to each controller.
                          B) Ensure that the second controller is set up for ADP.
                          C) Reboot the controller that is reporting the single-path configuration.
                          D) Check cabling to the controller that is reporting the single-path configuration.


                          3. What are the two steps to unfail a disk in maintenance mode? (Choose two.)

                          A) Remove it from the Failed Disk Registry.
                          B) Use the disk remove command.
                          C) Reseat the disk.
                          D) Use the "disk unfair command.


                          4. Which two NetApp tools should be used when troubleshooting the root cause of an unexpected controller reboot? (Choose two.)

                          A) Active IQ Digital Advisor
                          B) Active IQ Unified Manager
                          C) ONTAP CLI
                          D) Active IQ Config Advisor
                          E) ONTAP Mediator


                          5. Which two of the following are field replaceable units (FRUs) on an AFF A220 system? (Choose two.)

                          A) NVMEM battery
                          B) mSATA boot device
                          C) chassis fan
                          D) NVME Flash Cache feature


                          Solutions:

                          Question # 1
                          Answer: D
                          Question # 2
                          Answer: D
                          Question # 3
                          Answer: A,D
                          Question # 4
                          Answer: B,C
                          Question # 5
                          Answer: A,B

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